Board Thread:Technical Support/@comment-173.56.47.82-20151206232607/@comment-25651575-20151226211848

"troubleshoot this problem"

It's not a problem, it's how video games work. If you buy Fallout 4 for Xbox One and then decicde you want it on PC, you can't just call up Bethesda and ask for a free PC copy - you're going to have to buy it again.