Thread:Hackey5/@comment-25407271-20150605164112/@comment-5645428-20150605234313

Thanks for informing me. All staff are entitled to make their own decisions when it comes to assessing a user's behaviour and issuing appropriate penalties. My personal view is that you should always be looking for reasons not to block and try to be as understanding and communicative with the offending user as possible. If they do not grasp your attempt at helping them rework their behaviour, I recommend blocking at usually a maximum of a month, but no more than 3 days or a week should be adequate in making a point. A month is a very long time and a week is a big break for any Internet user these days anyway.

Anyhow, good handling of the situation. This is more or less sorted out.